top of page

Refund and Return Policy

Due to the medical nature of this product. We are unable to receive any returned kits for the purpose of a refund. Returned kits are only allowed to be used as a processed AllerSmart IgE sample.

If you would like to refund your order. Customers are eligible for a Full Refund if the kit has not been shipped to the customer. 

If the kit has been shipped, but not tested. Customers are eligible for a Refund, Minus the cost of shipping and the collection kit.

Due to the medical diagnostic test, once the kit has been shipped to the lab for processing. The order will be ineligible for a Refund of any amount.


The contents of this site, including but not limited to AllerSmart IgE product information and product monographs, are for informational purposes only and are intended solely for residents of the USA and Canada, and are not intended, nor should they be used, as a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician, pharmacist or other qualified health care provider with any questions you may have regarding a medical condition.

bottom of page